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FAQ

 

How do I log into my account?

Your contact person at Aero Materiel will activate your account for you. Once your account is activated, you will receive an email with your login details. You can always contact us via our phone: +46 36- 34 44 40 for support.

 

How do I register an account?

Click on ‘Login’ in the right corner of the homepage, select ‘Apply to become an Online Customer’ and register your information in the fields below. Click on ‘Apply’ shortly and you will get more information to be able to access our products and prices.

Why should I create a customer account at Aero Materiel?

If you choose to create a customer account with Aero Materiel you can see your company details, order history, contact person, documents and price lists. In order to see download CAD files and see our prices for the products you have to create an account.

 

My password does not work, who do I contact?

Click the Forgot password link. Fill in your email address or email address. You will receive an email with a link to reset your password. You can always contact us via our phone: +46 36- 34 44 40 for support.

Why can’t I register an account?

If you have been in contact with us before, it may be that you already have an account with us, you cannot register a new password at the same email address.

Do you know for sure that you do not have an account registered with Aero Materiel is a good tip to change your web browser (our web works best in Chrome) and test again.

Should none of the above help you please contact us directly +46 36-34 44 40. At other times you can email us at info@aeromateriel.com and we will help you as soon as we can.

 

Why can´t I download CAD files?

You need to create a customer login to access CAD files and other drawings. You can access login by filling in your basic information and creating an account under the LOG IN tab which is located at the top right corner.

 

Why can’t I download Cad files?

As a business customer for the webshop you need to be logged in to be able to access cad files and other drawings. You can always contact us via our phone: +46 36- 34 44 40 for support.

 

Is your website available in other language?

Our web is available in Swedish and Finnish but if there are parts you need more information about to understand we are happy to help you, contact us at info@aeromateriel.com or +46 36- 34 44 40.

 

If you or your company are looking for new technical solutions?

Fill in your contact details on our Contact page for companies and we will get back to you as soon as possible to help you disuse smart solutions for you to develop products together.